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Be a yardstick of quality. People aren’t used to an environment where excellence is expected.
— Steve Jobs
Start-ups, like anything you require your focus to be very difficult at first. It is like a tree needs time to bear fruit, people and resources to get it up and running, and a dedicated team ready to scale up with clear business goals.
Getting off the ground is one phase; surviving the fierce competition, volatile market, as well as an oftentimes changing marketplace.
Crucial steps should be taken and must be well thought out, for the company will need to meet one at a time.
Here are 7 non–negotiable tips to which all start-ups should adhere to become a success story.
1) Good Customer Service is Key to Conversion
It’ll take lots of effort to get your clients to trust you; however, one error and you’ll lose them all before you even have a chance to explain. High-quality customer service keeps people, no matter the new features in your app, expansion of your start-up; “Customer is King in business”.
Good reviews are an indicator of customer satisfaction and strive for their loyalty. Training your staff on customer service is a must, be customer-centric whether in product or services.
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2) Pick the Proper People
According to Steve Jobs, “the most important product I’ve made is the team”.The growth of any business is determined by the collective effort of an organisation toward a goal. Hiring tech talent based on their roles is an important objective of any company that has the potential for greatness. Building a team and nurturing a culture of excellence is just as important.
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3) Using AI to Scale up Workflow
Startups today are actively pursuing technologies in automation that assist in workflow.
From automated finance management tools to customer care chatbots. This reduces the chances of decision fatigue during the work day.
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4) Keep on doing what is working
If it isn’t broke, don’t fix it. Expansion happens as you are fulfilling a need. If your startup is expanding, it means you are liked by your services. To alter your approach might affect your success.
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5) Don’t Be Afraid of Failing
The path to success is mostly paved by failure, and perseverance is nearly impossible to succeed without having to fail and being consistent in goal setting at some phase. It is humbling and possible to learn as much from your failed project as you are able to from a successful project as a start-up, yet the most important thing to gain is how to get back on your feet.
In conclusion, the result of growth in any start-up is not immediate but a by-product of daily consistent effort as a team with a growth mindset and focus on the goal. A proverb says, “The best time to plant a tree was twenty years ago and the second best time is now”.
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